SOL Education & Migration (hereinafter referred to as the “Company”) values the personal information of customers who use the services provided on this website and complies with applicable privacy and data protection laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through this Privacy Policy, the Company informs you of the purpose and method by which your personal information is used, and the measures taken to protect your personal information.
If this Privacy Policy is revised, the Company will notify users through a notice on the website (or through individual notification where appropriate).
Personal Information Collected
The Company collects the following personal information for membership registration, consultations, and service applications:
- Collected Information: Name, Date of Birth, Gender, Login ID, Password, Address, Mobile Phone Number, Email Address, Marital Status, Educational Background
- Method of Collection: Website (membership registration forms and application forms)
Entrustment of Personal Information
The Company does not entrust customers’ personal information to external parties without prior consent.If such necessity arises in the future, the Company will inform customers of:
- The entrusted party
- The scope of entrusted services
and obtain prior consent where required.
Rights of Users and Legal Representatives
Users and their legal representatives may, at any time:
- Access or modify their registered personal information (or that of a child under the age of 14), and
- Request membership cancellation.
To access, correct, or delete personal information, users may click “Cancel Membership” and complete the identity verification process to directly review, correct, or delete their information.
Alternatively, users may contact the Personal Information Manager by written request, telephone, or email, and the Company will take prompt action.
If you request correction of inaccurate personal information, the Company will not use or provide such information until the correction is completed. If incorrect personal information has already been provided to a third party, the Company will promptly notify the third party of the correction.
Personal information that has been terminated or deleted at the request of the user or legal representative will be processed in accordance with the “Retention and Use Period of Personal Information” and will not be accessed or used for any other purpose.
Personal Information Protection Officer
To protect customers’ personal information and handle privacy-related complaints, the Company designates the following department and officer:
- Responsible Department: Web Management Team
- Telephone: +64 9 303 0082
- Email: help@solnz.net
Provision of Personal Information
The Company does not, in principle, provide users’ personal information to external parties, except in the following cases:
- Where users have given prior consent;
- Where disclosure is required by law;
- Where a lawful request is made by investigative authorities in accordance with applicable laws and procedures.
Users may report any privacy-related complaints arising from the use of the Company’s services to the Personal Information Protection Officer or the relevant department. The Company will respond promptly and sufficiently to such reports.
External Organizations for Privacy Concerns
If you need further support or wish to lodge a privacy complaint, you may contact relevant authorities:
- Office of the Privacy Commissioner (NZ) – https://privacy.org.nz
- Internet Crime Complaint Centre – https://www.ic3.gov (for global online crimes)
- National Cyber Security Centres or policing units in your jurisdiction
